PRIVACY NOTICE

Last updated September 5, 2024

This privacy notice for AiDash Inc (doing business as BNG AI) (‘we‘, ‘us‘, or ‘our‘), describes how and why we might collect, store, use, and/or share (‘process‘) your information when you use our services (‘Services‘), such as when you:

This policy also applies if you are a supplier or other third party connected to our Services (for example, if you are an ecologist who we engage to support with a client survey), hereinafter referred to as our “Partners”.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you still have any questions or concerns, please contact us at privacy@aidash.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any special category personal information? (i.e. data relating to race, ethnicity, political, religious or philosophical beliefs or opinions, trade union membership, genetic or biometric data, sex life or sexual orientation or health).

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting bng.ai/contact, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

How does your jurisdiction of residence impact your privacy rights? The jurisdiction in which you reside may impact the data protection laws that are applicable to you. Please refer to the jurisdiction-specific portions of this policy (USA, other regions) to learn more about how your jurisdiction of residence impacts the ways in which we process your personal information.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

  1. WHAT INFORMATION DO WE COLLECT?

In Short: We may collect personal information that you provide to us directly; or that is collected automatically when you visit our Services, such as your Internet Protocol (IP) address and/or browser and device characteristics; or that we collect from public databases, marketing partners, social media platforms, and other outside sources where this collection is permitted by applicable data protection laws.

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register for our Services, express an interest in obtaining information about us or our products and Services, when you participate in activities which form part of our Services, if you are a Partner who supports our delivery of our Services (e.g. as an ecologist), or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use or support us with. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • job titles
  • usernames
  • passwords
  • contact preferences
  • billing addresses
  • payment information (third party Stripe system)
  • site information i.e. boundary of land parcel to be assessed, physical site address and coordinates

For recruitment only

  • Details of your qualifications
  • Education history
  • CV
  • Application letters
  • References
  • Interview notes and video
  • Information relating to right to work

Special category data / sensitive Information. We do not process any sensitive information or special category data within the meaning of applicable data protection laws, save for where you apply to us for a role. In which case, we may do so where permitted under applicable laws.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

Where permitted under applicable laws, we may automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, state/provincial/regional location, information about how and when you use our Services, and other technical information.

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. We may also use this information in aggregated form to monitor the performance of our Services and for marketing purposes. Aggregated data is used to create audience profiles to enable additional services to be tailored to such audiences. We do not use individualised data and only behavioural data to create profiles.

In relation to our services provided to a subscribed user, we may use GPS with your consent and other technologies to collect geolocation data that tells us your current location while using specific mobile applications to make better use of the services that require such location information for legitimate business use i.e. environmental field survey, vegetation management data collection etc. You can opt out of allowing us to collect this information either by refusing our access to the information or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may, where permitted by applicable data protection laws, obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. We only use limited and specific data from providers following due diligence as to their data protection compliance and, where appropriate, user consent.

This information may include mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviour data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g. LinkedIn, Facebook or X (formerly Twitter), we receive personal information about you such as your name, professional information, job title, employer company name and email address. Any personal information that we collect from your social media account depends on your social media account’s privacy settings – we only process data as noted above.

  1. HOW DO WE PROCESS YOUR INFORMATION AND (WHERE REQUIRED UNDER APPLICABLE DATA PROTECTION LAWS) WHAT LEGAL BASES DO WE RELY ON?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, marketing / advertising purposes and to comply with law. We may also process your information for other purposes with your consent. We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, such as

  • with your consent;
  • to comply with laws;
  • to provide you with services;
  • to enter into or fulfil our contractual obligations;
  • to protect your rights; or
  • to fulfil our legitimate business interests. 

Note: if you are based in Australia or New Zealand, the purposes for which we collect, hold, use and disclose personal information are as set out below.

We process your personal information for a variety of reasons, depending on how you interact with our Services. We have set these out below, alongside our lawful bases for processing your personal data in accordance with the data protection laws of the European Economic Area (EEA), the United Kingdom (UK), and Switzerland (i.e., the General Data Protection Regulation, or GDPR):

Types of Personal Data Purposes Legal Basis under GDPR
Your first name, surname, email address, residential address, business address, payment information (transaction data) and communications/complaints. To process and administer accounts and payments in relation to the services and products you request/use and resolve any complaints you may have. This includes processing to administer our relationship with you, to set you up as one of our providers (e.g. ecologist) on our platform, process any orders that you have submitted and send statements, invoices and payment reminders to you, and collect payments from you. Also, to make payments to our sub-contractors and/or consultants in relation to the services and products you request/use. (a) the processing is necessary to our performance of a contract with you; and

(b) it is our legitimate interest to review and respond to any correspondence or queries you send to us, and to send service information regarding our products and/or services that you have bought or requested.
Your first name, surname, email address, residential address, business address, payment information (transaction data), Log and Usage Data, Device Data. To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. (a) the processing is necessary to our performance of a contract with you; and

(b) it is our legitimate interest to administer, authenticate and manage user accounts.
Your first name, surname, email address, residential address, business address, payment information (transaction data), Log and Usage Data, Device Data. To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested Service. (a) it is our legitimate interest to offer support to users of the Service.
Your first name, surname, email address, residential address, business address. To send you marketing material, newsletters and other related information, including surveys and promotions, and to send solicited information (e.g. quotes in response to an enquiry). (a) it is our legitimate interest to send you communications related to similar products or services to which you have previously purchased or entered into negotiations to purchase, where permitted by privacy laws; or

(b) your consent.

We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “9. WHAT ARE YOUR PRIVACY RIGHTS?“ below.
Identification information and details of your qualifications and education history, CV, application letters, references, candidate assessments (including interview notes and interview videos); information relating to right to work and information about your skills, experience and education. To respond to request for vacancies and for recruiting and hiring purposes and to improve our recruitment process and activities. (a) the processing is necessary for us to administer our contract with you or take steps to consider entering into an employment contract with you;

(b) necessary for our legitimate interests to maintain a world class reputation as a leading employer; and

(c) necessary to comply with employment and social security law obligations (for example, carrying out right to work checks).
Name, email address, business address of our Partners To set you up on our systems as one of our dedicated Partners. The processing is necessary to our performance of a contract with you and / or may be in our legitimateinterests to ensure that we can engage with you in relation to your assistance with the delivery of our Services to our clients.
Names, email addresses, residential addresses, business addresses. To conduct data analytics and market research for statistical and survey purposes and for internal business administration. (a) it is our legitimate interest to measure the use of our products and/or services and interaction to inform and improve service/product direction and development and to enable provision of accurate and reliable reporting; and/ or

(b) the processing is necessary to our performance of a contract with you.
Information about your visits to our website, mobile application(s) and the AiDash Platform), including Log and Usage Data and Device Data. To help us to keep the website available and improve your experience when you visit it. This includes: (a) for verification and administration, and for statistical analysis to improve, test and monitor the effectiveness of the website, mobile application and the AiDash Platform; (b) to monitor metrics such as total number of visitors and traffic data (including patterns aggregated at a state/national level); (c) to ensure content is presented in the most effective manner for you and to enhance your use, and (d) to identify usage trends. (a) our legitimate interest to provide and maintain our website, mobile applications and the AiDash Platform through utilising cookies that are strictly necessary;

(b) our legitimate interest to process your information on an aggregated basis about how you use our Services to better understand how they are being used so we can improve them; and

(c) your consent for cookies that are not strictly necessary, such as cookies relating to performance, functionality and targeted advertising.
All personal data set out above. In connection with any merger, sale, transfer of our assets, investment, acquisition, bankruptcy, or similar event or corporate transaction. Necessary for our legitimate interests to ensure we can protect and grow our business.
All personal data set out above. To perform financial accounting functions including tax reporting to comply with applicable laws and accounting standards that AiDash adheres to. Necessary to comply with relevant legal obligations (for example, relating to tax reporting).
All personal data set out above. To help us improve and optimise our products and services. Necessary for our legitimate interests to maintain our reputation as a leading provider of SaaS AI and satellite data services relating to operations, maintenance and sustainability.
All personal data set out above. To protect the rights of AiDash and data subjects (a) necessary to comply with relevant legal obligations (for example, applicable data protection/privacy laws).

(b) necessary for our legitimate interests to act in, and protect, the interests of our business.

 

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations (where permitted under applicable laws):

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Analytics. We may share certain aggregated information (how you have reached our website e.g. from a marketing advert, website link or e-mail link, we do not share your personal identifiable information) with Google Analytics to track and analyse the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting, Remarketing with Google Analytics and Google Display Network Impressions Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
  • When we use third party service providers for the purpose of enabling the use of our Services and improving the experience, such as:
  • Analytics providers: We may share your information with these providers to track and analyse the use of our Services and improve your experience.
  • Chat / conference facility providers (e.g. Zendesk Chat): We may share your information with third party communication providers whenever you use the chat functionality on one of our platforms to request assistance from us in using our Services or resolving your issues.
  • Payment processors: We may share your information with third party payment processors to process the payment of order that you place with us.
  • Customer relationship management platforms: We may share or transfer your information for marketing, tracking and monitoring purposes.
  • When we use Google Maps Platform & Mapbox APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests. This includes: Site information for Biodiversity Gain panning; and other similar information. A full list of what we use information for can be found in this section and in the previous section titled “ HOW DO WE PROCESS YOUR INFORMATION AND (WHERE REQUIRED UNDER APPLICABLE DATA PROTECTION LAWS) WHAT LEGAL BASES DO WE RELY ON?”. We obtain and store on your device (‘cache’) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
  1. DO WE TRANSFER YOUR DATA INTERNATIONALLY?

In Short: We may share your data with third parties who may be based outside of your country or jurisdiction of residence. However, we adopt measures to help ensure your data is protected in these circumstances.

Some of our third-party suppliers or Partners may be based in a country or jurisdiction other than your place of residence. We adopt measures to ensure that your personal data will be given adequate protection in accordance with applicable laws. In particular, for EEA, UK, Switzerland and Quebec residents we take steps to ensure that the same level of protection is afforded to your personal data when it is transferred outside of the EEA, the UK, Switzerland or Quebec, as applicable, such as implementing specific contracts (e.g. standard contractual clauses) with our suppliers or transferring data to countries or jurisdictions that are deemed to provide an adequate level of protection for personal data under local laws.

Applicable laws in those other jurisdictions might permit foreign governments, courts, law enforcement, or regulatory agencies to access the information in those jurisdictions. In these cases, we will comply with applicable local law requirements relating to the conditions for disclosure or release of personal information.

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. [Amarjeet to add]

Types of cookies we use for and their purposes, please refer to the Cookie-Policy for detailed information:

  1. Essential website cookies: These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
  2. Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
  3. Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
  4. Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
  5. Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Website through third-party social networking and other websites. These cookies may also be used for advertising purposes.
  6. Unclassified cookies: These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process or store your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under the age of majority in your jurisdiction of residence.

We do not knowingly solicit data from or market to children. By using the Services, you represent that you are at or over the age of majority in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than this age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under this age, please contact us at privacy@aidash.com.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below.

We will consider and act upon any request in accordance with applicable data protection laws.

 

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which is express consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying ’STOP’ or ‘UNSUBSCRIBE’ to the SMS messages that we send, or by contacting us using the details provided in the section “

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would, at any time, like to review or change the information in your account or terminate your account, you can:

  • Log in to your account settings and update your user account.
  • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, to the extent permitted by applicable data protection laws, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features of our Services.

If you have questions or comments about your privacy rights, you may email us at privacy@aidash.com.

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

We use “Onetrust Privacy and consent management center “to manage cookie controls while browsing our website, you can choose to opt out of tracking by going to cookies setting and choose your preferences.

  1. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of United States, you are granted specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category Examples Collected
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES
B. Personal information as defined in the California Customer Records statute Name, contact information, education, employment, employment history, and financial information YES
C. Commercial information Transaction information, purchase history, financial details, and payment information NO
D. Internet or other similar network activity Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements YES
E. Geolocation data Device location YES
F. Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video or call recordings created in connection with our business activities NO
G. Professional or employment-related information Business contact details in order to provideour Services at a business level or job title, work history, and professional qualifications if you apply for a job with us YES
H. Education Information Student records and directory information (in respect of vacancies) NO
I. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics YES

 

We will use and retain the collected personal information as needed to provide the Services or for:

  • Category A - 3 months past user has account with us
  • Category B - 3 months post termination of account with us
  • Category D - 1 year
  • Category E - 1 year
  • Category G - 1 year
  • Category I - 1 year

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

Learn about how we use your personal information in the section, ’HOW DO WE PROCESS YOUR INFORMATION?‘

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, ’WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?‘

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be ’selling’ your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Verification process

We may request that you provide additional information reasonably necessary to verify you and your consumer’s request. If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request.

Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at privacy@aidash.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.

  1. REGION SPECIFIC INFORMATION

In Short: You may have different or additional rights based on the country or jurisdiction you reside in or additional information applies to you as set out in the section below.

Canada

If you are located in Canada, this section applies to you.

We comply with the privacy legislation in the jurisdictions in which we operate.

We will only collect, use, communicate, and otherwise handle or process your Personal Data in ‎compliance with applicable laws and regulations, including, without limitation, the Personal Information ‎Protection and Electronic Documents Act (Canada), the Act respecting the protection of personal ‎information in the private sector (Québec), the Personal ‎Information Protection Act (Alberta), the Personal ‎Information Protection Act (British ‎Columbia)‎‎‎, each as may be ‎applicable to your situation.‎

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, in situations where your permission can be inferred (i.e. implied consent), or as otherwise required or permitted by applicable law.

In some cases, we may be legally permitted under applicable law to process your information without your consent.

The purposes for which we collect and process your Personal Data will depend on the reasons which you are interacting with us and include, to the extent permitted by applicable laws, the following purposes:

  • To process and administer accounts and payments in relation to the services and products you request/use and to resolve any complaints you may have;
  • To administer our relationship with you, including to set you up as one of our providers on our platform;
  • To process any orders that you have submitted and to send statements, invoices and payment reminders to you;
  • To collect payments from you;
  • To make payments to our subcontractors and/or consultants in relation to the services and products you request/use;
  • To facilitate account creation and authentication and otherwise manage user accounts;
  • To respond to user inquiries/offer support to users/respond to your inquiries and solve any potential issues you might have with the requested service;
  • To send you information or marketing material that you have solicited from us, such as quotes, marketing material, newsletters and other related information;
  • To respond to request for vacancies and for recruiting and hiring purposes;
  • To improve our recruitment process and activities;
  • To set you up on our systems as one of our dedicated Partners;
  • To conduct data analytics and market research for statistical and survey purposes;
  • For internal business administration;
  • To maintain and improve our website, including verification and administration, statistical analysis to improve, test and monitor the effectiveness of the website, mobile application and AiDash platform, to monitor metrics such as total number of visitors and traffic data (including demographic patterns);
  • To ensure content is presented in the most effective manner for you and to enhance your use;
  • To identify usage trends;
  • In connection with any merger, sale, transfer of our assets, investment, acquisition, bankruptcy or similar event or corporate transaction;
  • To perform financial accounting functions including tax reporting to comply with applicable laws and accounting standards that AiDash adheres to;
  • To help us improve and optimize our products and services;
  • To protect the rights of AiDash and data subjects;
  • Any other purpose as permitted by applicable data protection laws.

Canadian residents may have some or all of the following rights, depending on their jurisdiction of residence:

Be Informed  The right to be informed of the Personal Data we collect, use, communicate, or otherwise process about you and how we process it. We inform you; through this privacy notice, through information provided to you via policies and procedures and by answering your specific questions and requests when you contact us.
Access  You may, at any time, request a copy of your Personal Data that AiDash may hold.
Correction  You have the right to ask us to correct inaccurate Personal Data about you. If we do not resolve a challenge regarding the accuracy of your Personal Data to your satisfaction, we will annotate the Personal Data under our control with a note that the correction was requested but not made.
Erasure  If you are a resident of the province of Québec, you have the right to ask us to erase Personal Data about you in certain circumstances. For example, you may have the right to ask us to erase Personal Data:

· that is obsolete;

· that is not justified by the purpose of the file.
Portability  If you are a resident of the province of Québec, you can ask for a copy of your Personal Data in a structured, commonly used technological format. You can also request that we transmit the data to another third party you designate, where technically feasible.
Automated decision making  When we make an automated decision about you (i.e. a decision based exclusively on automated processing of your Personal Data, including profiling), we will only do so when allowed under applicable privacy laws and we will inform you about this. You will be given the opportunity to submit observations to a person who is in a position to review the decision. We will also, upon request, inform you of the information used to render the decision and of the parameters considered.
Withdrawal of consent  You have the right to change your mind and withdraw your consent to future processing of Personal Data by writing to us at privacy@aidash.com. Your withdrawal of consent may mean that we are unable to provide certain services for which that information is necessary. Your withdrawal of consent will not affect the lawfulness of any processing of your Personal Data prior to the time you withdraw your consent, nor does this create an obligation for us to delete your Personal Data if we are otherwise allowed or required to retain it under applicable laws.
Right to file a complaint  You have the right to lodge a complaint about AiDash’s practices with respect to your Personal Data with the supervisory authority of your province of residence. If you are a resident of the province of British Columbia, you should contact the Office of the ‎Information & Privacy Commissioner for British Columbia at https://www.oipc.bc.ca/. If you are a ‎resident of the province of Alberta, you should contact the Office of the Information and Privacy ‎Commissioner of Alberta at https://oipc.ab.ca/. If you are a resident of the province of Québec, ‎you should contact the Quebec Commission d’accès à l’information at https://www.cai.gouv.qc.ca/ ‎ Residents of any other province or territory should contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/en/.
De-indexation If you are a resident of the province of Québec, you have the right to request, in certain ‎circumstances, that we cease ‎‎disseminating your Personal Data or to ‎de-‎‎index any hyperlink that allows ‎access ‎to that Personal Data by ‎technological means, if ‎‎such dissemination ‎contravenes ‎applicable law.‎

 

We will take all reasonable steps to ensure that your request can be addressed within the time periods ‎specified under applicable data protection laws.

Not all rights are absolute and there will be certain circumstances in which we are unable ‎‎to fulfil the above rights. In all cases, we will provide you with a prompt response and a full explanation ‎of ‎our decision as required by applicable laws.‎

Australia and New Zealand

We collect and handle your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020 (Privacy Act).

If you do not wish to provide the personal information necessary to fulfil fulfil their applicable purpose, it may affect our ability to provide our services, in particular:

  • offer you the products or services that you want
  • respond to or help with your requests
  • manage your account with us
  • confirm your identity and protect your account

The purposes that we collect, hold, use and disclose personal information are set out in Section 2 of this policy under the purposes for which personal information is processed.

We may transfer your personal information to parties located outside of Australia, including in United States, India, and/or United Kingdom[insert countries].

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section ”14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”

If you are unhappy with how your personal information has been handled you can contact the Office of the Australian Information Commissioner and/or a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section ”14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:

The Information Regulator (South Africa)

General enquiries: enquiries@inforegulator.org.za

Complaints (complete POPIA/PAIA form: PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za

  1. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated ’Revised’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we will endeavour to notify you, such as by prominently posting a notice of such changes or by directly sending you a notification. Where required by applicable law, we may need to ask you to confirm your consent to the processing of your personal data. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice you may contact us at privacy@aidash.com

or alternatively you may contact our Data Protection Officer (DPO), Shashin Mishra, by email at shashin@aidash.com, or contact us by post at:

AiDash Inc – Data Protection Officer 

Shashin Mishra
Suite 215, Mappin House
4 Winsley Street
London W1W 8HF

If you are a resident in the United Kingdom, we are the ’data controller’ of your personal information. We have appointed Stephen Marland to be our representative in the UK. You can contact them directly regarding our processing of your information, by email at stephen.marland@aidash.com, by visiting http://www.bng.ai/contact, or by post to:

AiDash Inc – Data Controller UK 

Stephen Marland
Suite 215, Mappin House
4 Winsley Street
London W1W 8HF
United Kingdom

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or jurisdiction of residence, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please Write to us at privacy@aidash.com